Ten Years of Quality Certification Confirms Altitude’s Commitment to Customer Service and Satisfaction.
Global Provider of Omnichannel Solutions to expand support, training and services to ensure customer success and digital transformation.
Global Provider of Omnichannel Solutions Increases Focus on Growth, Innovation and Customer Value.
Data Leakage Prevention Solution Protects Information Managed in the Contact Center. Data Breaches have increased 29% since 2013, with an average cost of $4 million.
Bolstering commitment to customer service excellence with world-class, Dubai-based Contact Centre
Leading Providers Sponsor Biggest Event in Belgium For Growing Contact Center Industry
Research Finds 37,700 Contact Centers Employing 3,85 Million People in 30 European Countries in 2015. Altitude Sponsors International Customer Contact Benchmark Now in Its 5th Edition.
82% of requests for service in social media end up being solved through other service channels.
How to Align People, Tools and Performance Indicators for Contact Center Campaign Success.
Altitude Enterprise Recording Enables Better Metrics, Customer Insights, and Agent Performance.