Altitude Reports on the Six Skills of Omnichannel Contact Center Agents
23 to 25 February, Estrel Congress & Messe Center Berlin, Hall 2, Booth E19
Huge Increase in Call Volumes and Accuracy for Leading Contact Center Outsourcer
How to turn outbound calls into valuable tools to engage with your customers
UK Insurance Services Provider Increases Contact Rates and Conversion with Altitude Solution
Frost & Sullivan Award Evaluates Focus on the Future and Ability to Implement Best Practices on the Latin American Contact Center Systems Market
“The Miracle in Santa Claus’ Workshop” EBook and Video Show the Small Miracles That Happen so That Everybody Gets the Right Presents
70% Say Citizen Attention is a Focus of Data-Centric Projects, Omni-channel Contact Centers Help Achieve Engagement Goals. Altitude Software partners with Frost & Sullivan to publish the white paper “Omni-channel Citizen Engagement: A Foundation for Growth”, now available
Altitude Software Sponsors Unique Large Scale Study of the Contact Center Market, Now Available Through Its Website.
Over 100 executives from 12 countries gathered in the Altitude LINK Conference to focus on how to achieve sustainable differentiation through customer experience.