Altitude Software

About Us

Altitude Software is the leading independent contact center vendor for unified interaction solutions.

The Altitude uCI™ (Unified Customer Interaction) suite over IP manages, measures, and improves relationships with customers from small to large organizations worldwide. Altitude Software is also recognized for its leadership in the contact center outsourcing market.

Altitude uCI is a cost-effective application suite conceived to improve the overall productivity of the contact center. Since Altitude uCI was engineered to integrate easily with enterprise front office and back-office systems, Altitude uCI delivers significant cost and revenue benefits with a limited up-front investment. Altitude uCI not only allows users to achieve return on investment in a limited time frame, but also provides a successful solution to their customer interaction and organizational efficiency strategies.

 

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Altitude Founded

Founded: in 1993 as Easyphone
Altitude Employees

Employees: 300
Locations

Locations: Altitude Software has offices in 16 countries.
 
Altitude Installations

Installations: 1100 live installations worldwide in about 80 countries
Clients

Users: 300.000 paid licensed users
Altitude Sales and Distribution

Sales & Distribution: Altitude serve its customers either directly or through a wide network of partners. Altitude Software Partner Network (ASPN) has more than 160 members promoting Contact Center solutions using Altitude’s products and services. Altitude partners with companies like Siemens, NextiraOne and other local and global Systems Integrators like British Telecom Global Services, Atos Origin, Mantis Informatics, Mellon Technologies, Fujitsu Services and many other companies spread all over the world committed to offer superior Customer Interaction Solutions.
Altitude Installations

Financial & Management: Altitude Software is a privately owned, independent company with venture capital and institutional investors. Customer driven, focused, innovative describes the executive team at Altitude Software. With more than 25 years of experience and a successful track record necessary to deliver real and measurable value to customers, Altitude Software's international executive team is leading the way in helping companies transform how they interact with their customers in the last 15 years.
Altitude Cultural Background

Cultural Background: As a truly global and multicultural organization, Altitude combines various languages from 25 nationalities.

 

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