Alert TeleServices is the 24/7 assistance service provided by Securitas Alert Services Netherlands to its customers. Specialized in monitoring for businesses, corporations, institutions and private citizens, Securitas Alert Services monitors, reacts and resolves security threats so that customers feel safe and protected. The company develops, promotes, sells and delivers those services in collaboration with independent partners, suppliers and consultancy agencies.

El Palacio de Hierro est une chaine de grands magasins au Mexique qui vend des marques telles que Chanel, Louis Vuitton, Burberry, Ermenegildo Zegna, Salvatore Ferragamo. La société a des magasins situés à Mexico, Monterrey, et Puebla. El Palacio de Hierro fait partie de Peñoles Industries, une importante société minière de Mexico.

JM Bruneau is the French leader in providing office's furniture and supplies directly to the customers via catalogue and online selling. The company proposes to all the professionals - enterprises, administrations, liberals, associations … - a wide choice of 15 000 references answering all their needs. For more than 50 years, it has dedicated its know-how, its efficiency and its performance in the customer's satisfaction.

The pharmaceutical distribution cooperative PLURAL is a major company in the Portuguese pharmaceutical distribution industry. In 2000 PLURAL implemented an automation and order processing system, becoming one of the most automated companies in the Pharma industry in Portugal, and launched later a purchasing service over the Web. The cooperative felt the need of having an enhanced customer support service and opted for the competitive cost and flexibility presented by the Altitude uCI.

Created in 1979, QAMA became in 28 years the 1st French network to wholesale hardware and layouts for furniture suppliers, joiners, kitcheners and space organizers. Qama markets approximately 30 000 products, distributed in 6 universes: inside layouts, decoration, technique, finishing off, building and tools.

Le leader mondial de la sécurité, Securitas a consolidé sa position en tant que l'une des sociétés leaders en Espagne en matière de sécurité privée. Il appartient au Groupe Sécuritas, une multinationale d'origine suédoise.

Securitas Direct is a Swedish company dedicated to provide security services to consumers and businesses. The Spanish subsidiary is the market leader with more than 550.000 clients and 135 delegations all over national territory, and manages the South Europe region - including Spain, Portugal and France. Having achieved outstanding sales growth in the last few years, Securitas Direct Spain's Contact Center went from 20 to 135 agents and there was a clear need for a new platform to make processes and services execution more flexible and quick. For that purpose, Securitas Direct chose Altitude Software's solutions.