Altitude works, side by side, with worldwide organizations from all business sectors.
This valuable experience has been captured and transformed into a methodology allowing Altitude Professional Services to help customers, in the different business sectors and applications, to streamline their processes, reduce the project risk and deployment time.
Each business is unique in its essence, but many organizations share the same business challenges and we are able to bridge customer requirements with industry best practices to deliver superior contact center solutions.
Altitude Software (www.altitude.com )
is the leader of unified customer interaction solutions, managing
dynamic contact centers independently of platforms since 1993.With about
900 customers in 60 countries, altitude strives for customer
satisfaction and is ISO 9001 certified for its worldwide support.
Altitude Software has won 40+ industry awards and it has been included
by Gartner in the industry Magic Quadrants since 2000. “Altitude uCI”
(unified customer interaction) is a software suite that manages in real
time enterprise functions like Customer Service, Help Desk, Collections,
Telesales, Surveys, etc. It is unique in accelerating the creation of
services and campaigns, thanks to the unified design studio, routing,
dialer, voice portal, desktop front-end, monitoring and analytics.
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