Altitude Software partners with a broad range of high rank companies like Infrastructure Technology providers, Business Application providers, Integration/Consulting Services providers and Hosting/SaaS providers.
Customers of Altitude Software along with our wide partner network have priviliged access to the most cutting edge contact center offers and solutions.
“Mellon Technologies and Altitude share a common vision of how customer interaction management solutions should evolve to provide customers with the best possible service and users with the best possible returns," Stefanos Karapetsis Mellon Group of Companies Executive Director
Altitude Software (www.altitude.com )
is the leader of unified customer interaction solutions, managing
dynamic contact centers independently of platforms since 1993.With about
900 customers in 60 countries, altitude strives for customer
satisfaction and is ISO 9001 certified for its worldwide support.
Altitude Software has won 40+ industry awards and it has been included
by Gartner in the industry Magic Quadrants since 2000. “Altitude uCI”
(unified customer interaction) is a software suite that manages in real
time enterprise functions like Customer Service, Help Desk, Collections,
Telesales, Surveys, etc. It is unique in accelerating the creation of
services and campaigns, thanks to the unified design studio, routing,
dialer, voice portal, desktop front-end, monitoring and analytics.