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Altitude University – Make the most of your contact center Altitude University's mission is to increase the contact centre productivity through well trained and motivated human resources. As part of Professional Services, Altitude University works closely with the Operations and Technical Support to design courses that meet our customers' needs.At Altitude University we offer a variety of courses that help our customers and partners to master the Altitude uCI solution. Course Directory |
“The trainer was praised by those who attended the excellent training about the technical constructs of the IVR/Call center modules of the product manager” BusinessOne “The training is excellent: trainers are patient and willing to listen to students” 
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Altitude Software (www.altitude.com ) is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993.With about 1100 customers in 80 countries, altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. "Altitude uCI" (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
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