About this course 

Unleash the power of Altitude Scripting Language with the advanced integrated development environment provided by Altitude Script Developer. Master advanced topics to develop complex agent business applications: build a flow, simple or complex, and integrate it with external applications or modules, such as DLLs. Immediately test the application at the development workstation. Surprise users and business customers with the power and flexibility of your scripts.

key focus

• Transfer previous programming knowledge to Altitude Scripting Language.
• General Altitude Scripting Language elements: script, node, variables, subroutines and functions, initial data and end calls.
• Multiple nodes/screens: use the visual flow editor to design multiple node scripts.
• Attractive graphical input elements.
• Input validation and dynamic interfaces.
• Deploy uAgent scripts into production environments.
• Database access via SQL: queries, cursors, and updates.
• Telephony events: extend, transfer and record on demand with Altitude Voice Recorder.
• Email handling mechanisms.
• Advanced nodes, modules, and events.
• Access external programs and DLLs (Dynamic-Link Libraries).
•  Fast Script Builder Templates and Wizards: allow relationship managers and business analysts to easily configure and validate, via Wizards, previously built script templates.

Requirements

• Windows Desktop environment and applications at an Admin/IT Level.
• Windows Server environment at an Admin/IT level.
• Client/server applications and TCP/IP Networks.
• Relational database concepts and SQL.
• Contact center architecture.
• Programming knowledge of languages like C, C++, C# or Java.

Course contents

Course reference:
AS-C731

Course duration: 
5 days

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