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Services

Altitude University and Training

The technical training courses received at the Altitude University will help you make the most of your contact center.

Altitude University's mission is to increase your contact center´s productivity through well-trained and motivated human resources. Altitude University works closely with Altitude´s teams of research & development, implementation services and technical support to design training courses that meet your Altitude uCI knowledge needs.

At Altitude University, we offer a variety of technical training courses that will help you master the Altitude uCI solution.

Download our catalog and find out more about Altitude's training offering.

VIRTUAL SESSIONS

Calendar

Training Courses

Time Zone

Language

Feb 20 - 24

C831 - uAgent Scripting

9am – 5pm (UTC+1)

Spanish

Mar 6 - 10

C820 – Contact Center Management

9am – 5pm (UTC+1)

Spanish

Mar 20 - 24

C820 – Contact Center Management

9am – 5pm (UTC)

Portuguese

Mar 27 - 28

C825 - System Administration

9am – 5pm (UTC)

Portuguese

Apr 3 - 7

C831 - uAgent Scripting

9am – 5pm (UTC)

Portuguese

Apr 10 - 11

C851 - Reporting

9am – 5pm (UTC)

Portuguese

 

SESSIONS AT ALTITUDE OFFICES

Calendar

Training Courses

Place

Language

Feb 6 - 10

C820 – Contact Center Management

Lisbon, Portugal

English

Feb 6 - 10

C820 – Contact Center Management

Madrid, Spain

Spanish

Feb 13 - 14

C825 - System Administration

Lisbon, Portugal

English

Feb 15 - 17

C853 – Altitude vBox and Communication Server

Lisbon, Portugal

English

Feb 20 - 24

C831 - uAgent Scripting

Madrid, Spain

Spanish

  Mar 29 - 31

C853 – Altitude vBox and Communication Server

Lisbon, Portugal Portuguese

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