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Altitude Software Powers 210% Annual Growth at Ventrica Contact Centre

Outsourced Contact Centre Ventrica Partners with Altitude Software To Provide Niche, High Quality Customer Contact Services In The UK

VentricaLondon, UK, 17th March 2011 - Altitude Software, the leading independent global contact centre solutions vendor today announced that its successful partnership with Ventrica, enabled the outsourced contact centre services provider to achieve a 210% business growth in 2010, amidst tough economic conditions.

By deploying the Altitude uCI customer interaction management solution, Altitude Software enabled the company to perform any function within the realms of what is required for intelligent customer contact. Ventrica profited from a fully integrated contact centre solution, combining an array of communication channels such as phone, email, sms and web chat, in a truly unified way. The Altitude uCI also provides reliable, flexible and effective tools for outbound communications.  Ventrica agents benefited from data-rich environments and a comprehensive solution that supervises performance and manages the evaluation and coaching of agents.

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Altitude Software Announces New Shareholders

European Private Equity IBI and Global Financial Group BBVA Invest in Contact Center Solutions Vendor Aiming for Growth in the Global Market

Lisbon, Portugal, January 25th , 2011 - Altitude Software, a leading independent contact center solutions vendor, today announced that European private equity fund IBI and global financial services group BBVA acquired a majority of Altitude Software’s capital from Portuguese venture capital funds and private investors.

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Altitude Software Solutions Certified By Cisco

Altitude Software, a leading independent contact center solutions vendor, today announced that it’s Altitude uCI customer interaction management solution suite was certified compatible with the Cisco Unified Communications Manager. Altitude Software is a member of the Cisco Developer Network.

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Altitude Software Powers Conservative Party to Record Gains at UK General Election

Powerful, Flexible, Easy to use Altitude Solution Underpinned Campaigning Activity at Conservative HQ

London, UK, May 26th, 2010 - In the May 2010 General Election, the Conservative Party achieved record gains in the number of seats won. At the heart of Conservative Campaign Headquarters (CCHQ), a powerful Altitude interaction management solution was key in powering efforts to contact potential voters, record voting intentions and other strategic data that was then used to underpin campaigning activity. 

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Altitude uCI Recognized as "Contact Centre Product of the Year 2010” in the UK

Altitude Software’s solution is the best contact centre suite in the UK according to readers of the “Network Computing” magazine

“Cloud Contact Centres” based on Altitude Software SaaS hosting platform are a key value proposition for 2010

London, United Kingdom, March 18th, 2010 - Altitude Software, the leading independent global contact centre solutions vendor, today announced that Altitude uCI was voted the “Contact Centre Product of the Year” in 2010 by the readers of the UK Network Computing magazine, in the 4th Network Computing Awards. 

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