One company, one interface! This has always been the Customer Assistance motto at Altitude.
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Altitude standard or 24x7 Customer Assistance provides timely and valuable answers to technical questions and problem resolution. Meeting Point is the primary interface with our customers for all items related to technical assistance and a multichannel point of contact to submit tickets and check their progression.
Through the Meeting Point customers can:
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Customer Assistance Process
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Contact Center Software |
Business Applications |
Interact |
About Us |
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Altitude Software (www.altitude.com ) is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993.With about 1100 customers in 80 countries, altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. "Altitude uCI" (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
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