Why Altitude Software

yellow icon with two opposing arrows flexible call center software integrates with existing infrastructure, such as telephony switch, CRM, or any other legacy systems.


Integrates with all types of infrastructure and operation size

Versatile call center solution adapts to the customer needs and meets every unique technology requirement. Contact center software solution suits every business need, regardless of type.


Meets the specific customer service needs of each type of business and application

Contact center solution that provides an omnichannel view of the customer jour ney.


Complete, modular, and scalable customer experience solution for omnichannel contact

Customer centric contact center software technology enables the definition of custom solutions.


Customer proximity enables a quick and effective reaction to their needs

Innovative contact center solution for customer engagement.


Continuous release of new features to meet dynamic business

Experienced, award winner contact center software company.


25 years building successful customer relationships, globally

Who benefits from our solutions?

Engage with Your Customers Regardless of Business Type

Customers have high expectations both in terms of quality and speed of the service they get from the companies they do business with. They want immediate, concise and accurate answers regardless of the channel they choose to use. Altitude Software technology helps organizations to meet their customer’s expectations.

Altitude Software has been working for over 25 years with many different industries and has developed solutions customized to the needs of each type of business. Find the one that’s best for yours.

Customer Stories

Don’t just take our word for it! See how companies from the most diverse business areas and sizes use Altitude Xperience Contact Center Software to engage with their customers.


How to profit from an omnichannel customer engagement solution for an inbound and outbound strategy

View case study

Watch video

SM Group logo


How to improve contact center efficiency while integrating different communication channels

View case study

Europa Group logo

Europa Group

How to increase contact rates and conversion while excelling at the provided customer service

View case study

Intrum justitia logo

Intrum Justitia

How to boost your credit management services while providing an excellent customer experience

View case study

What business area uses our solutions?

Exceptional Customer Experience. Join Departments and Interactions for an Omnichannel Customer View

A successful customer relationship management requires the unification of all the departments of the company. Customer
intelligence accessible at all times, by all departments, is the key to create exceptional experience, build loyalty and bring revenue.

Altitude Software designs tailored solutions for every business application based on their goals. No matter your role – contact center
agent, supervisor, sales manager or IT consultant, or a small business owner solving your customer needs – you will find our solutions
easy to use, efficient and with a quick learning curve.

What additional services do we provide?

Our clients are our best asset and we take a great care about every one of them assuring personalized attention and services that meet best the need of each client.

About us


Users of Altitude Solutions


Live Installations in 80


People in 12 Offices


Partners Delivering and
Supporting Altitude Solutions


Awards for Innovation and
Results with Customers


Years of Successful
Track Record


How To Use WhatsApp To Promote Customer Engagement

Interview with Eduardo Malpica – Chief Knowledge Officer at Altitude Software In the globalized and interconnected world in which.

Read more

Etisalcom and Altitude Software to Accelerate Adoption of Innovative CX Solutions in Bahrain

The 2 companies are showcasing the latest Altitude Xperience solution at GITEX Dubai 2019, the biggest tech show in.

Read more

Ahli United Bank Enriches Digital Customer Experience with Altitude Software

Bahrain’s Ahli United Bank (AUB) delivers a unique digital experience by offering a first-of-its-kind Visual IVR and Video Banking service.

Read more

Dangers of not Having Call Recording in Utilities: Danger # 5 – Poor Liability Management 

Over the course of the last five posts (The 5 Dangers of Not Having Call Recording, Event Management, Unhappy Customers, Unproductive Agents, Misunderstanding the.

Read more
View more news

Do you want to know more?

An Altitude specialist will work with you to find the best solution for your needs

Let’s talk


Welcome to Altitude

You are being redirected to the Altitude Software website.

is the registered trademark of Altitude Software in France.
Our French version is under construction, for now please visit altitude.com

  • How would you rate your experience on our website?
  • This field is for validation purposes and should be left unchanged.