Covid 19 Customer Stories: Learn how our clients overcame new challenges!

10th edition of Fortius Awards Spain

Published on Feb 15, 2018 at 10:06 am in Events

Place: Madrid, Spain

Date: March 8, 2018

10th edition of the Fortius Awards Spain, organized by Altitude Software to recognize the Contact Center professionals. More than 200 professionals of customer service, BPO and Contact Center, joined the celebration.

See more videos


Marketing Team

Other insights

What is a responsive agent

A responsive agent is any company employee. The explosion of remote interaction across all industries and company sizes is.

Read more

3 tips to set up a responsive contact center

A couple of years ago I attended a conference on customer service and participated in a session where a.

Read more

What is a responsive contact center

A responsive contact center focuses on the customer and the customer’s experience by allowing each individual customer to define.

Read more

Is your contact center responsive?

Our life is in such a turmoil that we often lack the time, and patience, to solve any issue.

Read more

What is an inbound call center

“Hi Miss Houston, thank you for calling Media House. What can we do for you today?” This, or similar,.

Read more

What is an IVR

IVR (Interactive Voice Response) is a call center technology system that enables automated agents to interact with a human.

Read more

Ensure business continuity
for your Contact Center, safely