Software para Sociedades Financeiras (SSF) starts with an innovative CTI solution for their first client: Banco Nacional do Brasil
SSF creates Easyphone, to adapt the financial CTI solution to the global market, which is quickly expanding
We get our 100th client. At this time, 4 of the world´s 10 largest banks are our clients
Acquires Intervento to allow the development of a multimedia contact center solution
Releases uCI 2000 allowing the management of interactions across all touch points from a single web-centric platform
Unveils uCI 6.2, the first real interoperable contact center platform with enterprise systems
Launches a pioneering D-ROI (Dynamic Return on Investment) program
Announces Altitude vBox, a free SIP switch software for contact centers.
Releases uCI 7, a truly unified, multimedia contact center solution
Altitude uCI 8 comes to life. A truly unified interaction suite to maximize business in the contact center in real time.
Offers Altitude uCI 8 on the cloud
Launches Altitude Xperience, a flexible contact center solution with custom features and service plans for all types of business in the cloud