Global Provider of Omnichannel Solutions Increases Focus on the Channel with Addition of New Executive to Leadership Team.
Implementation of Altitude solutions enable better use of databases, increases productivity and positively impacts revenues.
Global provider of omnichannel solutions named in report that helps companies match contact center investment planning with operational and business goals
Mobile Dominates Customer Contact as 20% Use Social Media and 62% Use Email to Contact Companies. Consumers are Multichannel, have “Promote or Punish” Ethos, Challenge Brands Report Shows High Consumer Expectations for Omnichannel Customer Contact Options
Main Publishing Group in Spain and Latin America Successfully Integrates Customer Service Front and Backoffice with Altitude Workflow Solution.
Altitude Releases E-book On Why Digital Transformation Means That Contact Center Solutions Are for Everyone Now
Altitude Software, a global provider of omnichannel solutions to deliver great customer experiences, and Ibtekkar, a key Altitude channel partner in UAE, today announced the launch of a “Best-in-Class” Contact Center for the Wathba Stallions and the HH Sheikh Mansoor Bin Zayed Al Nahyan Global Arabian Horse Flat Racing Festival.
Cloud-based complete solution available in packages that fit the needs of customer-centric companies
Global Provider of Omnichannel Solutions Again Positioned in Magic Quadrant for Contact Center Infrastructure
Get the latest thinking on what it takes to win the hearts and minds of customers.
Innovative Customer Interaction Management Solutions on Display at Dubai Middle East Call Centre 2016 (MECC) Exhibition and Conference
Altitude Releases E-book On How Big Data Can Improve Customer Experience