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About Us

Awards and Recognitions

Altitude has been in Gartner’s Magic Quadrant for Contact Center Infrastructure since 2004. It has a great track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide.

Gartner 2016

Positioned in 2016 Magic Quadrant for Contact Center Infrastructure

APCC Best Awards 2016

Global Technology Award in Portugal

Frost & Sullivan

Visionary Innovation Leadership Award Contact Center Systems Industry Latin America

Prémio Relatório Bancário

Debt Recovery Innovation in Brazil

Prémio CONAREC 2015

Best Predictive Dialer Solution in Brazil

Gartner 2015

Positioned in 2015 Magic Quadrant for Contact Center Infrastructure

Platinum Contact Center Awards

Mobile Customer Technology Project in Spain

Gartner 2014

Positioned in 2014 Magic Quadrant for Contact Center Infrastructure

Economía y Finanzas 2014

Best Financial Services Solution in Spain

Prêmio CIC 2014

Best Multichannel Strategy Award in Brazil

APCC 2014

Best Global Market Technology Award in Portugal

AWS 2014

Best Contact Center Technology Solution for the Social Economy in Spain

Ventana Research 2013

HOT Vendor - 2013 Agent Desktop Management Value Index from Ventana Research

Gartner 2013

Positioned in 2013 Magic Quadrant for Contact Center Infrastructure

Platinum Awards Contact Center 2013

Best Public Service Contact Center Solution Award in Spain

Prêmio Consumidor Moderno 2013

Best Customer Service Award in Brazil

TMC IP Contact Center 2013

2013 IP Contact Center Technology Pioneer Award from CUSTOMER Magazine in the US

Innovation Leadership 2013

Innovation Leadership Award in Spain

XIII Prêmio ABT 2013

Best Inbound Operation Project in Brazil (São Paulo Subway Health Services)

Venda Multicanal 2013

Best Practice in Customer Service Strategic Management in Brazil (Folha de São Paulo)

TMC Customer 2013

TMC’s CUSTOMER Magazine’s 2012 Product of the Year Award in the US