Covid 19 Customer Stories: Learn how our clients overcame new challenges!

Multichannel

Published on Nov 19, 2020 at 11:29 am in

Multichannel contact centers give their customer the option to choose the media type that suits them better at a given time. The contact center is able to provide the same level of service regardless of the channel.

Celia Cerdeira

Celia Cerdeira

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