AI and chatbots: an illusion, evil, or a revolution?
“Silicon Valey and social media are the biggest criminals!” This is my translation of the title of…
Read moreContact Engagement Centers make more sense.
This article was originally published in Destination CRM. Author: Miguel Noronha. Consumers are all too…
Read moreMajor Outsourcer in Saudi Arabia Maximizes Contact Centre Efficiency with Altitude Software
Jeddah-based Frontliners Deploys Altitude Xperience for Sales, Marketing and Customer Care Operations Jeddah, Kingdom of…
Read moreWhy should contact centers integrate WhatsApp as a customer contact channel?
1.5 billion users in 180 countries makes WhatsApp the most-popular messaging app in the world!!…
Read more“Identify the key moments of truth within your customer journey” recommends Altitude Software at MECC 2019
Strengthened Partner Ecosystem and Expanding Client Base Fuel Altitude Software Growth and Profitability in MENA…
Read moreAltitude Software reinforces its team structure taking the customer experience to the next level
The company has announced a new structure and the role of Customer Success Manager to…
Read moreFortius Awards Portugal 2019
Date: April 10, 2019 Third edition of the Fortius Awards Portugal, to recognize the Contact…
Read more5 Reasons To Move Your Contact Center To The Cloud
You try hard to make your business successful, and you know that a business only…
Read moreContact Center, a booming sector led by women
Every March 8, International Women's Day is celebrated all over the world. Since 1975, this…
Read moreAltitude Software unveils its applications marketplace: Altitude Xperience Hub
Altitude Software enables a fast and simple integration with its ecosystem of technology partners to…
Read moreThe 3 Benefits of a Contact Center for the Healthcare Sector
While the holiday blues is still dominating our mood and we have just finished putting…
Read moreQualitynet Launches Altitude-powered Cloud Customer Engagement Solution in Kuwait
The new offering leverages the virtualized capabilities of the Altitude Xperience platform to deliver Altitude's…
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