Management of the agendas of the commercial teams optimizing appointments arranged by telephone
Unification and consistency
- Unified management of all contact points;
- Unified management of front and back-office;
- discipline and business rules, blending, knowledge base, unified history.
- Unique complete suite with a single language, Single tool can “do it all”;
- Altitude vBox switch has proven to be a reliable solution and has replaced several leading switches successfully.
Open, complete, Fast to deploy and integrate
- Future proof technology based on Open Standards;
- Market proven platform independence;
- Based on open standards;
- Easy integration with 3rd party solutions;
- Proven Platform independence.
- Combine operational and business performance;
- Continually analyse and improve performance;
- Low TCO;
- RAD, re-utilization of developments and business rules;
- Automation and flexible human resources management.