Covid 19 Customer Stories: Learn how our clients overcame new challenges!

Management of the agendas of the commercial teams optimizing appointments arranged by telephone

Description

    Unification and consistency

  • Unified management of all contact points;
  • Unified management of front and back-office;
  • discipline and business rules, blending, knowledge base, unified history.

    Software Solution

  • Unique complete suite with a single language, Single tool can “do it all”;
  • Altitude vBox switch has proven to be a reliable solution and has replaced several leading switches successfully.

    Open, complete, Fast to deploy and integrate

  • Future proof technology based on Open Standards;
  • Market proven platform independence;
  • Based on open standards;
  • Easy integration with 3rd party solutions;
  • Proven Platform independence.

    Business focused

  • Combine operational and business performance;
  • Continually analyse and improve performance;
  • Low TCO;
  • RAD, re-utilization of developments and business rules;
  • Automation and flexible human resources management.

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Can't afford losing customers?

Make your Contact Center frustration-free and responsive and respond 100% of customer enquiries.

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Can't afford losing customers?

Make your Contact Center frustration-free and responsive and respond 100% of customer enquiries.