Recording & quality monitoring

Intelligent Recording for decisions with confidence.

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Botware

Comways has developed the BOTware module as a flexible solution to (…)

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Knowledge & Ai

Leads any touch point to a consistent customer experience.

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Robot process automation

WDG Automation automates standardized tasks, increases (…)

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Altitude Connector for Nice

The Connector for Nice Recorder is a standalone Windows service that (…)

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Nuance recognizer and nuance vocalizer

Nuance delivers a modern voice engagement experience that enables (…)

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Proscheduler WFM

Help businesses leverage their workforce investments through effective (…)

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Omnichannel Cxcoach™

Personalized bite-sized online agent ‘in-the-moment’ coaching, (…)

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Workforce Management

Ensure your customer service organization has the right person (…)

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Altitude connector for Verint

The Connector for Verint WFM integrates Altitude Xperience (…)

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