Help businesses leverage their workforce investments through effective workforce scheduling

Description

ProScheduler’s easy to use interface, low upfront cost and quick integration allows customers get started and see results within weeks. Our offering has the following key advantages over other WFM companies: User friendly & intuitive design, Quick & powerful optimization, SLA simulations & overflow calculations, Easy to deploy, Great value for money, quick ROI, Great support, Flexible & customizable, Highly scalable.
ProScheduler WFM offering consist in:

  • Forecasting
  • Optimized scheduling
  • Performance reporting
  • Requests & trades
  • Intraday management
  • Real time adherence
  • Time attendance and payroll calculation
  • Connected to more than 50 different telephone platforms!

Protect your agents,
take care of your clients. How?

tecnologia do contact center