A truly new beginning Altitude Software becomes part of Enghouse Systems family!

Altitude Announces New Lisbon Headquarters

Published on Apr 10, 2017 at 12:03 pm in

Global Provider of Omnichannel Solutions Office Move to Accommodate Company Growth and Transformation.

Lisbon, Portugal, April 10th, 2017 – Altitude Software, a global provider of omnichannel solutions to deliver great customer experiences, has announced new headquarters in Lisbon. The company has moved its offices from the Miraflores district to the Lumiar neighborhood in Lisbon. The new address is Rua Frederico George, nº 37 A, Alto da Faia, 1600-468 Lisboa, Portugal. All contacts remain the same.

The move stems from Altitude’s need for additional space and better facilities to accommodate growth and facilitate companywide evolution. At over 1600 m2 of office space, the new office occupies three floors in the “Natura Towers”, two modern, ecofriendly office buildings that have already won several awards and mentions for “green buildings”, sustainability and energy efficiency.

Our new facilities allow us to continue to grow and to enhance our ability to develop state of the art solutions for the global market, while serving our customers at the highest levels,” says Alfredo Redondo, the company’s CEO. Altitude’s Lisbon Headquarters are home to nearly 200 highly qualified people, including the company main R&D facility, it’s global customer assistance team, and a major shared services center.

Altitude Software direct presence through 12 offices in four continents and a strong partner network ensure that Altitude costumers leverage existing technology investments, adding value without disruption across a wide range of situations with low total cost of ownership. More than 1100 companies in 80 countries around the world use 300.000 licenses of Altitude solutions, a robust, modular software suite that handles all customer interactions and unifies all touch points throughout the organization in an open, platform-independent solution, based on standards.


Marketing Team

Other insights

What Is A Contact Center Knowledge Base

A contact center knowledge base is an integrated and centralized repository of information that allows agents to provide quick,.

Read more

What Is A Unified, Omnichannel Agent Desktop

A unified, omnichannel Agent Desktop is an application used by contact center agents to handle interactions with customers and.

Read more

Should Your Contact Center Agents Have All the Answers?

As it is almost impossible for agents to know all the answers, it is up to the contact center.

Read more

What is CTI?

CTI – Computer Telephony Integration is a technology feature that enables computers to interact with telephone systems. CTI is.

Read more


Can't afford losing customers?

Make your Contact Center frustration-free and responsive and respond 100% of customer enquiries.