A truly new beginning Altitude Software becomes part of Enghouse Systems family!


Published on Apr 30, 2018 at 10:03 am in Events

Place: Madrid, Spain

Date: May 23-24, 2018

14th edition of Expocontact, reference event in the Contact Center sector in Spain. Organized by Konecta – BPO and outsourcing services company – and sponsored by Altitude Software. Eduardo Malpica – Pre-sales Manager at Altitude Software – presented how to implement successfully a robotization project in the Contact Center.


Marketing Team

Other insights

What Is A Contact Center Knowledge Base

A contact center knowledge base is an integrated and centralized repository of information that allows agents to provide quick,.

Read more

What Is A Unified, Omnichannel Agent Desktop

A unified, omnichannel Agent Desktop is an application used by contact center agents to handle interactions with customers and.

Read more

Should Your Contact Center Agents Have All the Answers?

As it is almost impossible for agents to know all the answers, it is up to the contact center.

Read more

What is CTI?

CTI – Computer Telephony Integration is a technology feature that enables computers to interact with telephone systems. CTI is.

Read more


Can't afford losing customers?

Make your Contact Center frustration-free and responsive and respond 100% of customer enquiries.