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What is a responsive agent

A responsive agent is any company employee. The explosion of remote interaction across all industries and company sizes is.

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3 tips to set up a responsive contact center

A couple of years ago I attended a conference on customer service and participated in a session where a.

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What is a responsive contact center

A responsive contact center focuses on the customer and the customer’s experience by allowing each individual customer to define.

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Is your Contact Center responsive?

Our life is in such a turmoil that we often lack the time, and patience, to solve any issue.

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What is an inbound call center

“Hi Miss Houston, thank you for calling Media House. What can we do for you today?” This, or similar,.

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What is an IVR

IVR (Interactive Voice Response) is a call center technology system that enables automated agents to interact with a human.

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Can't afford losing customers?

Make your Contact Center frustration-free and responsive and respond 100% of customer enquiries.

responsive_square1

Can't afford losing customers?

Make your Contact Center frustration-free and responsive and respond 100% of customer enquiries.