Published on Nov 05, 2019 at 2:03 pm in Blog
Find out the ROI for campaign/agent scripts Altitude Xperience contact center to be sure that you’re making a wise investment. Scripts are conversation guides, developed according to the campaign needs, that help agents guide the conversation with the customer. Scripts pop up at the agent desktop with information about the contact, such as name, phone numbers, information about past interactions, and so on. The script gives agents the necessary data.
ROI for campaign/agent scripts has the following benefits:
You may be interested in the ROI benefits for the following Altitude Xperience contact center suite modules:
See here how you can achieve a high and quick ROI for Altitude Xperience contact center software modules!
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