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6 Biggest Customer Frustrations in 2020
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What is a responsive agent
A responsive agent is any company employee. The explosion of remote interaction across all…
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3 tips to set up a responsive contact center
A couple of years ago I attended a conference on customer service and participated in a session…
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What is a responsive contact center
A responsive contact center focuses on the customer and the customer’s experience by allowing…
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Is your Contact Center responsive?
Our life is in such a turmoil that we often lack the time, and patience, to solve any issue from…
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SNS 24 users and their stories – Daniel the patient
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SNS 24 users and their stories – Alex the patient
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SNS 24 users and their stories – Paula the nurse
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