The COVID-19 Coronavirus pandemic has had a drastic and dramatic impact on how we go about our…
Read moreBPOs like all other business, had to reinvent themselves to deal with the COVID-19 pandemic and…
Read moreThis customer provides the front-end communication between people infected with COVID 19 and the…
Read moreThe COVID 19 crisis hit many European countries quickly and heavily. Everyone is confined at home,…
Read moreMandatory home confinement, fear of going out, social distancing, these are on everyone’s minds.…
Read moreShopping centers were one on the first to close, along with HORECA and entertainment. But it…
Read moreInsurance companies rely heavily on their contact centers and many of them have a very complex…
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