AI and chatbots: an illusion, evil, or a revolution?

“Silicon Valey and social media are the biggest criminals!” This is my translation of the title of an opinion article that I read from El Pais very recently. Being.

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Ethics for the machines

Will the machines save us or kill us all? – that is the question. While many are thrilled with the latest AI breakthroughs and.

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Can a Contact Center be a “Deep Learner”?

Once upon a time there was a 1400-year-old game called “Chess” and the world chess champion, Garry Kasparov, loosing against an IBM supercomputer called.

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Deep Art: creative neural networks

We asked Ricardo Santos, AI and Machine Learning expert at Altitude Software, to explain neural networks in a simple and comprehensive form for you. I.

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The on-demand Society needs a new Contact Center model

The only way through which a Company can come close to our demands in this new society on demand is by trying to anticipate.

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