Published on Mar 20, 2019 at 9:56 am in
“Hi Miss Houston, thank you for calling Media House. What can we do for you today?” This, or similar,.
IVR (Interactive Voice Response) is a call center technology system that enables automated agents to interact with a human.
Quarantine, isolation, pandemic, social distancing, face masks, ventilators, disinfection, death, recovery… These are the buzzwords that the world has.
Transform your contact center and the customer experience with your business with a contact center as a service solution!.
I’ve been working in the contact center industry for about 20 years, and lately have been feeling pretty much.
The world is turning into a very fast paced place and our routines are playing along. We’re busy from.