Boost your Altitude Xperience powered contact center with services customized to your business needs.

Altitude Software is recognized by our flexibility to quickly adapt to any environment. We work with you to meet your objectives and adapting our solutions to your needs. Our engineering, consulting, and customer care services help you to optimize performance, processes, and technology to deliver the next generation contact center.

Altitude Software’s value added services

Basic

We make sure to handle any issues or incidences that may occur at your contact center. This service includes free access to all versions, including not just fixes but also new functionality.

We help you resolve any issues or incidences that may occur at your contact center. This service includes free access to all new versions, including not just fixes but also new functionality.

Altitude Software has the following packs for our customers to choose from according to their needs

Bronze

Do you want to be able to anticipate possible problems before they happen?

We monitor, proactively, your contact center application, infrastructure and business operations to help you anticipate possible issues and act in time to prevent them.

Silver

Do you want to make sure that daily operations run in the fastest and most optimal way?

We manage all operational requests and changes, such as small evolutions of your contact center, which are necessary for the success of the day to day operation.

Gold

Are you looking for peace of mind, knowing that your Contact Center is fully available when you need it?

We manage your contact center application and infrastructure to guarantee availability, service management, and continuous improvement.

Custom
services

Do you imagine of transforming your contact center in the most successful department of your company?

We help you make it happen. Altitude Expert Engineering Services help you shape the future of your contact Center for the following:
– Evolution: Implement the latest and state of the art technology with your already existing infrastructure and operation, on a project basis.
– Consultancy: Improve your business and operation with ad-hoc consultancy and audits of the contact center infrastructure, application, or business.

Let’s talk!

Altitude Software’s customer care

Will never leave you walking alone. Our customers are your best asset and we walk together every step of the way!

Users love Altitude Xperience on G2 Crowd

Do you want to know more?

An Altitude specialist will work with you to find the best solution for your needs
Let´s talk!

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